Change Freeze Policy
Auth0 schedules change freeze periods throughout the year to ensure platform stability and resilience.
During these periods, certain customer activities are restricted.
Previously-approved load tests scheduled to occur during a change freeze must be rescheduled.
You may request an exception to this policy. Approval of exception requests are subject to the discretion of Auth0.
Previously-approved penetration tests scheduled to occur during a change freeze must be rescheduled.
You may request an exception to this policy. Approval of exception requests are subject to the discretion of Auth0.
Previously-approved failover tests scheduled to occur during a change freeze must be rescheduled.
You may request an exception to this policy. Approval of exception requests are subject to the discretion of Auth0.
Upcoming change freeze periods
| Start date | End date |
|---|---|
| March 1, 2025 | March 9, 2025 |
| September 20, 2025 | September 28, 2025 |
| November 27, 2025 | December 1, 2025 |
| December 24, 2025 | January 4, 2026 |
Load tests
Load tests are not allowed during change freeze periods.
Penetration tests
Penetration tests are not allowed during change freeze periods.
Failover tests
Failover tests are not allowed during change freeze periods.