Customer Support

Read…	To learn…
Support Plans	About different levels of Auth0 support.
Self Service Support	Tools for customers to troubleshoot their issues.
Support Channels	The different ways to contact Auth0 support.
Support Procedures	About defect resolution and unsupported requests.
Support Hours	About the Auth0 support hours.
Whitehat Security Support Tickets	How to report a security issue.
Product Support Matrix	About support coverage for browsers, operating systems, and Auth0 libraries and SDKs.
Service Levels	About Auth0 service levels and service level agreements (SLAs) for public and private cloud deployments.
Open and Manage Support Tickets	How to open and manage Auth0 support tickets.
Manage Subscriptions	How to manage your Auth0 subscription.
Reset Account Passwords	How to change your password to your Auth0 account.
Software Updates	How your version of Auth0 updates.
Auth0 Versioning Strategy	About Auth0’s software versioning scheme.
Operational Policies	About Auth0 operational policies including billing, data export and transfer, API endpoints, load and penetration testing, migrations, rate limits and much more.
Changelog	About the latest updates and additions to the Auth0 platform.